Headphone maker Bose accused of spying on listeners

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It also lets you split the same audio between two Bose wireless devices.

Bose corporation, the American giant best known for its home audio systems and headphones, has been accused of spying on its customers wirelessly through its headphones and selling their private information without permission for monetary gains. The app in process sought his info like name and e-mail address, a standard procedure for registering on apps.

According to Zak, who bought a pair of $350 QC35 cans, Bose sends all available information to third parties such as Segment.io, a data capture outfit whose website promises to "collect all of your customer data and send it anywhere".

As per the complaint, audio choice of an individual offers detail insight about the person's personality, behavior, as well as political and religious views.

The complaint also notes how podcast listening habits could be incredibly revealing, using a HIV/AIDS podcast, a Muslim call to prayer podcast, and a podcast for closeted members of the LGBTQ community as examples.

Zak v. Bose Corp.is worth more than $5 million, according to the lawsuit, but Zak hasn't requested a specific amount in damages.

Reuters reports that multiple products are affected, as they all use the same app. Models include SoundSport Wireless, Sound Sport Pulse Wireless, QuietControl 30, SoundLink Around-Ear Wireless Headphones II, and SoundLink Color II.

Meanwhile, Dore, who is representing Zak, in this case, says that not a lot of people go through privacy agreements while signing up and shockingly, the privacy agreement says nothing of this sort. Furthermore, Kyle Zak says that the information is then analyzed and sold to data-mining companies to serve you ads.

"Defendants' conduct demonstrates a wholesale disregard for consumer privacy rights", the complaint said.

The suit claims that Bose "never obtained consent from any of its customers before monitoring, collecting, and transmitting their media information".

A lawsuit was filed on Tuesday alleging that Bose violated the WireTap Act and several other privacy laws.

- We have reached out to Bose for a comment and will update this story when we receive the company's response to this litigation.

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